This page explains how AssistantStead handles personal information when you use this website or contact us. If anything here is unclear, email admin@assistantstead.com and we will answer in plain language.
What we collect
- Contact form: your name, email address, optional phone number and the message you write. The form sends this information to our admin inbox.
- Booking link: when you book a call through our Calendly link, Calendly collects the details you enter there. Calendly handles that information under its own privacy policy.
- Email and WhatsApp: if you email us or message our WhatsApp number, we receive the details you send and the contact information attached to the message.
- Basic technical data: like most websites, our web host and the software that runs the site may record technical information such as IP address and browser type to deliver pages and keep the site secure.
Why we use it
We use this information to reply to your enquiry, schedule and run consultations, scope work and, if you become a client, deliver the service. We do not sell personal information.
Client data
When we work inside a client’s CRM or other tools, we handle contact records on that client’s instructions. The client decides what we can access and what the records are used for, and we keep access limited to what the work needs.
Who can see it
Our team members who need it to respond or deliver work, and the service providers that run our website, email, booking and messaging tools. We may disclose information where the law requires it.
Where information is processed
AssistantStead is a remote team, and our delivery team works from Pakistan, so information you send us may be accessed from outside your country. If you have specific requirements for where your data is handled, tell us in the consult, before you share records.
How long we keep it
We keep enquiry messages for as long as they are useful for following up and for our business records, then delete them. Client records are handled under the arrangement agreed with that client.
Your choices
You can ask us to tell you what we hold about you, correct it or delete it by emailing admin@assistantstead.com. You can also ask us to stop contacting you at any time.
Changes
If we change how we handle information, we will update this page and the date at the top.
Questions about this policy? Contact us.